Open Date: April 25, 2016
Close Date: May 1, 2016
1 Full-time Position Available
Under the direction of the Restaurant/Banquet Director and Restaurant Manager, the Banquet & Restaurant Supervisor is responsible for adhering to all policies and procedures within the Resort & Casino and for making each guests experience an enjoyable and positive one. They must serve food and beverage items to guests in a timely manner, ensure tables are set and cleared promptly, ensure the cleanliness of working area is maintained at all times and that all items required at service stations are in place prior to the start of, and end of each shift. They must attend meetings and training programs when required. They are required to take all necessary precautions to ensure the safety and health of guests and that safe work practices are adhered to at all times.
Education and Experience
2-3 years experience in a lead role or supervisory capacity with practical hands on knowledge and experience in all facets of Food & Beverage operations. Specific Hotel food and beverage and banquet operational experience a must.
Proven experience in leading and motivating a team of service employees is also required.
Emphasis on Point of Sale programming, beverage menu design, inventory control and beverage cost practices and procedures are required.
Training in Opera, Squirrel, Outlook Express, Powerpoint, Microsoft Office (Word and Excel) is required.
Knowledge/Skills and Abilities
Must possess Certification of Alberta Pro Serve (Responsible Beverage Service)
Excellent interpersonal and communication skills are required in order to promote, maintain and deliver impeccable service standards at all times.
Able to work in high stress environments (work load, conflict situations, etc).
Accurate and clear, concise reporting.
Must be able to stand for long periods at a time.
Must be able to work in a variety of shifts.
Minimum three years experience in Banquet setting
Minimum two years experience in supervisory/managerial capacity
Ability to professionally and effectively use judgment in resolving guest and colleague issues
Previous experience required in using POS system an asset
Proven ability to manage conflicting
To apply please submit a completed General Application or Resume quoting Posting Number HFB16452002 to email@example.com or Fax: 403.719.2177
We thank all applicants, however, only those considered for an interview will be contacted. No phone calls please.