• All guests will require proof of double vaccination as of October 25th, 2021, or a negative test within 72 hours to enter the facility. Or documentation of a medical exemption issued by a medical doctor.

• Our security team will accept proof in the form of paper documents, screenshots, MyHealth app, cards, and QR codes. Security will also request a physical copy of a valid picture government-issued ID matching the name on the vaccination document provided.

• A stamp may be requested to obtain in/out privileges for the current gaming day, otherwise, proof of documentation will be requested for each and every entry.

• Masks will continue to be mandatory at Grey Eagle Casino and can only be removed while seated, eating, drinking, or smoking. You will also be asked to lower your mask briefly upon entering.

• Food and beverage service will resume with the last call for alcohol at 2 AM and one hour for consumption. There will be no service after 2 AM.

Please be advised there are no exceptions to any of these requirements at any time.

*Subject to rule changes by AGLC.

GAMING FLOOR AND CASINO

• Social distancing markers and traffic routing

• Slot machine barriers

• Increased hand sanitizing stations

• Housekeeping team on-site to sanitize machines after use

• Increased hand pays to reduce contact

CLEANING AND DISINFECTING

• Our property is cleaned and disinfected daily and throughout each shift.

• Team members have been trained on proper cleaning and disinfecting procedures, as well as proper usage of PPE.

• High touch items have been cleaned and disinfected between use.

SOCIAL DISTANCING

• Social distancing procedures are implemented throughout the facility, including appropriate signage in queuing areas.

• Casino floors, restaurants, and other seated venues have reduced their capacities to allow for appropriate social distancing.

HAND WASHING AND SANITIZING

• Additional hand sanitizing stations have been added throughout the property.

• Hand washing reminders are available throughout restroom facilities.

• Maximum of 6 people at a table and no movement between tables.

• We use Hard Surface Disinfectants that are on Health Canada’s list with evidence for use against Covid-19.

• All seating is in compliance with Alberta Health Services regulations regarding Social Distancing Guidelines.

• All food-service tables, chairs, booths, credit card devices, and hard surfaces will be cleaned and disinfected between each customer use.

• All Casino Food & Beverage Employees have taken mandatory Covid-19 Health & Safety Training for Cleaning & Sanitizing of Surfaces within the Casino Foodservice Operations.

HOTEL
• Covid-19 waiver forms at the Front Desk.

• Disinfecting guest keycards upon each use.

• Our Front desk has been arranged to allow for appropriate social distancing.

• Hotel floor signs have been marked to identify the appropriate distance between guests.

• Hand sanitizer will be provided at the front desk, with the option of disinfecting wipes.

• Plexiglass barrier at the front desk.

• Plastic pin pad covers for easy sanitation while suggesting cashless transactions to guests.

• Front desk and area to be sanitized after each guest check-in / check out.

• Front desk is equipped with infrared thermometers to conduct temperature checks on our guests upon request.

• Team members, including guest room attendants, will not enter occupied rooms.

• Increase cleaning of public spaces, focusing on our front desk welcome center and lobby area.

• Conduct daily meetings with our employees to review any relevant situation.

GUEST ROOMS

• Minimizing the number and frequency of employees entering guest rooms during their stay to protect both our guests and employees.

• A guest room rotation plan that allows enough time for proper air circulation after guests check out.

• Removal of most collateral – like pens and paper, guest directories, from all rooms and making them available only upon guest request.

• Posting of occupancy recommendations for guests sharing an elevator. When feasible, guests will be asked to share elevators with only their travel companions.

• Changing of linens and towels only at checkout unless guest requests for them to be changed earlier.

• Room service available with all food individually packaged and left outside guestroom door.

• Housekeeping attendants will wear masks and gloves while cleaning each room and washing hands and changing gloves between each guest room.

• Extra disinfection of top 10 high touch areas in guest rooms, including light switches and door handles.

• Training on cleaning and disinfection for housekeeping attendants, with an emphasis on sequence of service and allowing required dwell times for all disinfectant solutions to effectively kill the virus.

• Training of employees on proper cleaning and disinfection protocols for corridors and housekeeping lockers (carts, cleaning equipment, linen storage, elevators, hallway touchpoints.)

(!)NEW VENUE POLICIES

As per the AHS government mandate and in consultation with our health department, we will be instituting the following vaccination policy for this event:

– Beginning Monday, November 15, Alberta’s vaccine record (double vaccination only) must include the QR code in order to enter the Grey Eagle Event Centre, or a negative test within 72 hours to enter the facility. Documentation of a medical exemption issued by a medical doctor will also be accepted.

– Our security team will accept proof in the form of paper documents, screenshots, MyHealth app, cards, and QR codes. Security will also request a physical copy of a valid picture government-issued ID matching the name on the vaccination document provided.

– Masks will continue to be mandatory at Grey Eagle Casino and can only be removed while seated and eating and/or drinking.

– The Grey Eagle Event Centre and Tsuut’ina Nation have put these measures in place to protect the safety and well-being of our guests, staff and our Tsuut’ina community.

The Grey Eagle Event Centre and Tsuut’ina Nation have put these measures in place to protect the safety and well-being of our guests, staff and our Tsuut’ina community.